Please use the form on the right to let us know you are not happy with your purchase and would like to get a refund.
We will refund the full amount without questions asked but we would appreciate if you help us improve our products and service by letting us know what went wrong.
After you send us your message you will receive a reply from us within 3 working days and the full refund in a couple of days after that, depending on your card issuer's policy.
To get a refund for one item (1) you are not asked to return the product to us, but in case you want to do that shipping costs are nonrefundable.
To get a refund for more than one item (2 or more) you will have to return the products to us, first. Please contact us to get your shipping label.
In case of refunds for international orders, unfortunately, the shipping costs are not refunded.
email: usa [at] sevenminerals.com